If you let the gamer's brain win and buy an N95 mask from Razer, a company best known for its keyboards and computer mice, You may be entitled to compensation. At least you can ask for a refund. The Federal Trade Commission announced Monday that An agreement has been reached. with the gaming hardware company set aside $1 million to compensate people who purchased the Razer Zephyr, a short-lived “N95” mask sold by the company during the COVID-19 pandemic.
Under the terms of the EGAT agreement say It will send checks and PayPal payments with full refunds to 6,764 consumers who purchased masks. According to the agency's information Consumers who purchased Zephyr will have 90 days to cash their check upon receipt or 30 days to receive their PayPal payment. The FTC will send payment based on records received from Razer and will not require consumers to file a complaint.
Paying off means the end of Surprisingly thorough The saga saw the FTC crack down on Razer for improperly marketing the Zephyr mask. The company began selling face masks for the first time in 2021, claiming that the product They are “FDA registered and laboratory tested for 99 percent BFE (bacterial filtration efficiency)” and provide “better protection compared to standard disposable/cloth masks” because they are “replaceable and replaceable.” Get “N95 grade filters for maximum protection”
It turns out not much. According to the FTC's investigation, Razer never submitted the Zephyr mask to the FDA or the National Institute for Occupational Safety and Health for testing. And those masks aren't certified as N95 grade. Instead, the company tests them through third-party contractors. But even those results show that masks are in short supply. To qualify as N95 grade, masks must have a particle filtration efficiency of 95% or more. Third-party testing found that the Zephyr peaked at 86.3% in areas with a fan present, and “frequently tested much lower.”
Even knowing this, Razer decided to market the mask as N95 anyway, which is an important issue that shouldn't be overlooked. The company sold the masks for a few months in the second half of 2021 and early 2022, charging $100 a pop before pulling the product when it began to receive closer scrutiny.
Although the company informed buyers after Zephyr “is not a medical device or certified N95 mask,” it did not inform buyers that a refund was available. As a result, the FTC found that Zephyr purchases Less than 6% received refunds, which the FTC plans to fix. Better late than never.