Microsoft is looking for an open relationship with OpenAI.


Microsoft and OpenAI have a symbiotic relationship. It has previously provided billions in funding to startup AI labs and in return received early access to cutting-edge models. It is now included in Microsoft's suite of productivity software. However, the two companies are headed in different directions and Reuters news agency Reports today say that Microsoft wants to add additional models to the 365 Copilot product that are not built with OpenAI.

The reason, according to the report, is that Microsoft considers OpenAI's state-of-the-art GPT-4 model to be too expensive and not fast enough to satisfy enterprise customers. Copilot 365 is an AI-powered assistant built into a suite of applications. Microsoft's productivity suite includes Word and PowerPoint. This tool should import all of your company's data and do a number of things, such as making it easy for users to find information quickly without having to search through different apps. Quickly create a list of your company's most profitable business units. or instantly summarize meetings and emails.

it is that should to do those things But customers and insiders are still uncomfortable with Copilot 365, which costs an additional $30 per month per team user. In the recent period Business Insider storyA Microsoft employee who spoke anonymously called these tools “terrible” and “gimmicky,” which don't work well in front of 75% of customers, Business Insider That's according to a survey of 123 IT leaders published by management consultancy Gartner, which found that only four said Copilot provided important value to their company. It should be noted that other stories have been reported. About companies that have found value in using large-scale language models, such as by Make customer support easier

Some of the customers I talked to Business Insider Note especially that the 365 Copilot is too expensive.

OpenAI's ChatGPT is a leading general model. This means that it is trained on enormous amounts of data. And they can be more expensive and slow. That's why most models are offered in “lite” versions that use less intensive inference or “cognition.” Microsoft has trained smaller models, such as the one called Phi-4, and Reuters news agency Reportedly, a source who spoke with the outlet said the company is looking. “Optimized other open weight models to make 365 Copilot faster and more efficient.”

On one hand, it makes sense that Microsoft would want to reduce its reliance on OpenAI if the company is correct and AI is the next change in computing. Relying on independent companies for core technology is also not a good idea.

Microsoft has poured billions of dollars into OpenAI, and it will. 75% of profit until the breakeven point is reached on the investment And until then, he still held a large stake in the startup. The company can prevent risks. It built its own internal model while storing lottery tickets in OpenAI in case it remains on its current path to the skies.

Even though it is the current leader But some OpenAI skeptics say we may not yet know the true winner in the AI ​​race (these technologies should be as revolutionary as we're told to believe). Just as there are so many search engines online in in the 1990s, but was quickly wiped out when the late Google emerged. Microsoft is probably smart to hedge its bets.



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