- One week after announcing that AI finally will replace the contract workers In the language learning program, the CEO of Duolingo said the company was “continuing to hire” and would support its existing staff to gain technology speed. It follows Klarna to start by restoring the AI-first promise.
The language learning program Duolingo has become the latest company to upset its AI enthusiasm after a bold pronunciation column on AI to replace humans to gain greater criticism.
Luis Von Ahn, co -founder and CEO, took LinkedIn On Thursday back to the old position of pushing the use of AI over human staff.
“Be clear: I don't see AI as taking the place of what our workers do (we really continue to hire the same speed as before),” He wrote. “I see it as a tool to speed up what we do, to the same or better level of quality. And in advance we will learn how to use it, and use it responsible, the better we will eventually.”
He added, “No one is expected to move around this change alone. We create seminars and council councils, and draw during volunteer trials to help all our teams learn and get used to it.”
Definition is a turn of 180 degrees from the company's position a Last weekWhen it was announced that “gradually stop using contractors to work AI can handle,” evaluate AI's fluency in the annual staff review, and only add new employees “if the team cannot fix their work further.”
Von Ahn also seemed to throw his weight behind Ai over humanitarian teachers in the appearance of the podcast. Speaking of There are no chiefs And Sarah Guo, predicted that AI will soon be able to teach any lesson, to a large extent, creating a “better learning result” than human teachers, but added that schools will continue to be “because you still need child care.”
Criticism jumped. On the famous Tiktok of the company and Instagram Accounts, commentators appeared to Bash AI on every recent post. (On one Video Where baby Owl Plushie asked “Mama, I might cook,” the higher comments read: “Mom I can have real people running the company 💔”) the company even put von ahn in his own TiktokContrary to someone wearing clothes, wearing clothes to explain that “Ai will allow us to reach more people.”
A Duolingo spokesman told Luck: “We still grow our team, and we practice and promote our talents to benefit from AI.” He added, “The contents of AI are created under the direction and guidance of our learning experts. We have high quality standards to ensure that any contents we publish are safe, accurate and compatible with CEFR,” referring to the international standard to measure language capabilities.
Startups diminish their passion
Duolingo adjustment is the latest in the latest.
The Fintech Klarna app had its own turn on AI last month. After exposing about the greatness of his AI chatbot, saying it did not employ humans for a year, the CEO of the company revealed That the “low quality” of the chat meant it would start employing humans again after all.
Shopify faced a similar criticism after Memo Basically he said that the AI ​​-based productivity will replace the new job.
Duolingo's backdrop is the latest evidence that “AI-KNOWLEDGE” tends to be more of an idea and appeal to investors and managers than most common people. And it's not hard to see why. Ai production is often trained on the reams of contents that may be found illegally; A large part of the result is amazing or incorrect; And other leaders on the field are Contributing By principle on technology.
But out of certain niches in the work of the white collar of the entry level, the benefits of AI production have not yet changed. An IBM A study of 2000 leaders found that 3 in 4 plans for AI Failure to give Their promised roi. The national office of the latest economic research of 25,000 employees in the AI-Clear industries found that the technology did not make workers more productive and had no effect Income and hours.
That “This instrument that has been adopted very quickly, where expectations are very high, (it was not) to make a change of income was a surprise to me,” Chicago University of Economics Professor Anders Humlum, one of Nber's authors, told Luck.
“It seems it is a very small change and slower than you think if you were to read the technology capabilities only in vacuum.”
This story was previously shown Bahati.com