If you've tried using Xbox Cloud Streaming and encountered problems loading games or unexpected shutdowns, you're not alone. Microsoft's game streaming services have been experiencing problems since Thursday and are still not fully restored 24 hours later.
Users of r/xcloud, a subreddit dedicated to Xbox Cloud Gaming, are reporting unusually long wait times for games to load, stretching what should be an instant process to 50 minutes. or wait longer. On the Microsoft website status pageThe company says that “you may experience problems launching cloud games or may experience unexpected disconnection from the game after launching it.”
We know that users may experience issues running Cloud Gaming games. We appreciate your patience. Stay tuned here or on our status page for updates. https://t.co/kQKp1MgssY
— Xbox Support (@XboxSupport) December 26, 2024
Microsoft recognized that Xbox Cloud Gaming experienced problems on Thursday, and continued today stating that “users may see incorrectly high latency when attempting to launch a cloud game,” but the company expects everyone to be able to connect faster. It's unclear whether this means the issue has been fixed, is in the process of being resolved, or what the problem was in the first place, but Engadget has reached out to the company for information and will update if we learn more.
Xbox Cloud Gaming experienced outages in the pastbut any disruption to the service is complicated by the fact that Microsoft “This is an Xbox” a marketing ploy that made the ability to stream Xbox games virtually anywhere a major benefit of using the company's platform.