Xbox Cloud Gaming service has been down since Thursday, according to official Xbox Support Twitter account. The service, which lets you play Xbox games on phones, tablets and other devices, appears to be slowly coming back. But it's still not 100%.
The Xbox Support Account he tweeted on Thursday that it was aware of issues with Cloud Gaming's launch titles. On Xbox Status Pageshowed that the issue started at 13:42 CET/ 10:42 CET and is still being worked on with a resolution saying “not waiting”. The Xbox Support Account he tweeted Friday morning, saying people trying to start a game will see long lines, but it shouldn't be as long as shown.
“Users may see abnormally long wait times when trying to launch a cloud gaming title,” the account said. “Our teams expect that users will be able to connect faster than the displayed elevated time.”
Users may see abnormally high wait times when trying to launch a cloud gaming title. Our teams expect users to be able to connect faster than the displayed uptime. https://t.co/vdGXVBNZ2t
— Xbox Support (@XboxSupport) December 27, 2024
When you start a game — for example, Call of Duty: Black Ops 6 — the queue page appears. In one case, it showed a wait time of more than 3 hours. On typical days, there is almost no queue. When it does, it's usually a few minutes.
Read more: How To Use Double XP Tokens In Black Ops 6 And Warzone
Thread on r/xcloudorder for Xbox Cloud Gaming, showed that people are unable to play games on the service whether it's on their Android, iOS, Windows, Mac and other devices. The problem also appears to be global, with people in Germany, Costa Rica and Brazil reporting that they are unable to use the service.
Xbox Cloud Gaming is included with Xbox Game Pass Ultimate membership. It's unclear whether perhaps the influx of new Xbox owners since Christmas could be causing the problem. A decade ago, and Xbox Live and PlayStation Network it went down on Christmas Day, but that was attributed to a cyber attack by a hacker group.